Monday, April 28, 2008

Epicurious.com won't delete my account

A few months back, I created an account on Epicurious.com to test out the Facebook Beacon advertising feature that was in the news. After playing with it a bit, I decided I really didn't want an Epicurious account, so I e-mailed their customer service department asking them to remove my account. No response. So, I contacted them again. No response. I e-mailed their parent company's customer service. No response again. It's now been several months, and I haven't so much as gotten a response, and the account is still active. I've since noticed in their privacy policy that they make no commitment to remove accounts upon request. Talk about terrible business practice. They may have my e-mail address, but they'll never be getting my business (or my ad views).

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Thursday, November 29, 2007

If at first you succeed, don't try again

OK, so the title of this post is an exaggeration, but Guy Kawasaki makes a good point about why we shouldn't use a person's past success as an entrepreneur to predict his/her future success. I've often wondered whether the same could be said for CEOs or other high-paid executives. I wish someone would do (or, if it's already been done, point me to the results of) a study comparing the success of companies that hire a star CEO versus those that hire an untested CEO.

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